Terms and Conditions 365cui — Malaysia Online Casino Platform Guidelines

01 Acceptance of Terms and Conditions

Welcome to 365cui, an online casino platform operating under the domain 365cui.pro. This Terms and Conditions document constitutes a legally binding agreement between you (the user) and the management of 365cui. By accessing, registering, or using any part of our platform — whether through a web browser, mobile app, or any other means of access — you automatically accept and agree to comply with all provisions contained in this document.

If you do not agree with any part of these Terms and Conditions, you are required to discontinue use of the 365cui platform. We advise you to read this document carefully and keep a copy for your own future reference.

02 Eligibility to Use the Platform

Access to the 365cui platform is limited to individuals who meet the following eligibility requirements. 365cui reserves the right to decline or terminate the account of any user found not to meet these requirements at any time.

• Minimum age: Users must be at least 18 years of age at the time of registration. Age verification documents may be required during the KYC process.
• Legal capacity: Users must have full legal capacity to enter into binding agreements under their local laws.
• Personal use: Accounts may only be registered and used for personal use. Use on behalf of another party or for commercial purposes without written consent from 365cui is strictly prohibited.
• One account per individual: Each individual is only permitted to hold one active account. Registering multiple accounts using the same or different identities is a serious breach of these terms.

03 Account Registration & Management

When registering an account at 365cui, you are required to provide accurate, complete, and up-to-date information. Inaccurate or misleading information may result in account suspension or closure without prior notice.

You are solely responsible for maintaining the confidentiality of your username and account password. 365cui shall not be liable for any losses or damages resulting from your failure to keep your login credentials secure. If you suspect that your account has been accessed without authorisation, please contact our support team immediately via live chat.

• Passwords must contain at least eight characters, combining letters and numbers.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Enable two-factor authentication (2FA) for an added layer of security.

04 Deposits, Withdrawals and Financial Transactions

365cui supports a variety of local Malaysia payment methods including online banking transfers (FPX), digital wallets, and cryptocurrency. All transactions on our platform are processed through secure payment channels integrated with 256-bit SSL encryption to safeguard your funds at all times.

• Minimum deposit limit: RM 30 per deposit transaction, subject to the limits set by your chosen payment method.
• Deposit processing time: Deposits via FPX and digital wallets are typically credited to your account within 5 minutes. Cryptocurrency deposits require network confirmation, which may take between 10 and 30 minutes.
• Minimum withdrawal limit: RM 50 per withdrawal request.
• Withdrawal processing time: Verified withdrawal requests will be processed within 30 minutes to 2 hours on business days.
• Bonus rollover requirement: Before withdrawing funds obtained from a bonus, you are required to meet the rollover requirement stated in the relevant bonus terms.

All financial transactions must be conducted using a bank account or payment method registered in your own name. The use of third-party accounts is strictly prohibited and may result in funds being frozen and the account closed immediately.

05 Bonuses, Promotions and Loyalty Programme

All bonuses and promotions offered by 365cui are subject to the specific terms and conditions stated alongside each offer. 365cui reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

• The welcome bonus is only available to new members making their first deposit.
• Each bonus carries a rollover requirement that must be met before a withdrawal is permitted. Rollover requirements are typically between 10x and 30x depending on the bonus type.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• If fraud or promotional abuse is detected, 365cui reserves the right to void the bonus and reject the associated withdrawal request.
• Loyalty and cashback programs are calculated based on total valid turnover completed.

06 Game Rules and Fair Play

All games available on the 365cui uses a Random Number Generator (RNG) certified by internationally accredited independent auditing bodies. This ensures that every game outcome is completely random and cannot be influenced by any party.

Users are prohibited from engaging in any form of fraud, collusion, or use of automated software (bots) while playing on our platform. The following actions are strictly forbidden:

• Using automated software or scripts to play or place bets.
• Colluding with other players to gain an unfair advantage in games.
• Exploiting any technical bugs in the gaming software. Any bugs discovered must be reported to customer support immediately.
• Using a VPN or proxy to conceal your true location for fraudulent purposes.
• Placing opposing or hedging bets (arbitrage) designed to extract bonuses without genuine risk.

07 Identity Verification (KYC) & Security

As part of our commitment to security and compliance with international standards, 365cui conducts a Know Your Customer (KYC) process for all accounts. This process helps us keep the platform free from fraud, money laundering, and other illicit activities.

You may be required to provide the following documents during the verification process:

• Identity card or passport: A clear copy of a valid, in-date identity document.
• Proof of address: A utility bill or bank statement showing your name and address, dated within the last 3 months.
• Proof of payment method: A screenshot or copy of the payment method used for deposit, for ownership verification purposes.

08 Responsible Gaming

365cui committed to responsible gaming practices. We provide a range of self-control tools accessible to all members through their account settings. These tools are designed to help you maintain control over your gaming habits.

• Deposit limit: Set daily, weekly, or monthly deposit limits according to your financial means.
• Loss limit: Set a maximum amount you are willing to lose within a given period.
• Cool-off: Suspend access to your account for a chosen period — from 24 hours up to 6 months.
• Self-exclusion: Close your account permanently if you feel that gaming has become a problem.

If you or someone you know is experiencing issues related to gaming, we encourage you to seek professional help. Visit the Responsible Gaming us for further information and available support resources.

09 Account Suspension and Closure

365cui reserves the right to suspend or close any account at any time if a breach of these Terms and Conditions is found. In the event of account closure due to a breach, any remaining funds in the account may be forfeited depending on the nature of the violation.

• Account closure upon a member's own request can be done by contacting our customer support.
• Before account closure, all outstanding bonus rollover requirements must be fulfilled, or the relevant bonus will be voided.
• Valid funds in an account closed upon the user's own request will be processed for withdrawal within 5 business days.
• Closed accounts cannot be reopened; you will need to register again if you wish to continue using the platform.

10 Liability Limits and Disclaimers

Platform 365cui are provided on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee that the service will always be free from technical disruptions, temporary outages, or software errors.

365cui shall not be liable for any indirect, incidental, or consequential losses or damages suffered by users arising from the use of the platform, including but not limited to:

• Loss of investment opportunities or anticipated profits.
• Service disruptions due to system maintenance or technical failures beyond our control.
• Losses arising from the user's own internet connection failure.
• Third-party actions that may affect user transactions or data.

11 Amendments to Terms and Conditions

365cui reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any significant changes will be communicated to members via in-platform notifications or their registered email.

Continued use of the platform after any amendment to the terms is considered acceptance of those changes. It is your responsibility to review this Terms and Conditions page periodically to ensure you are always up to date with the latest version.

If you have any questions regarding these Terms and Conditions, our customer support team 365cui ready to assist you via live chat, available 24 hours a day, 7 days a week.